Legal notice & privacy

Name: Lanbor, trgovina in storitve d.o.o. (brand HEKO).

Registered office: Ulica Franca Rozmana-Staneta 4, 4000 Kranj, Slovenia.

Registration number: 7577842000. VAT ID: SI71497897.

Registered with the Slovenian Business Register (AJPES) / court register.

Email: info@heko.si. Phone: +386 41 830 401.

The company is registered for VAT; invoices include Slovenian VAT at 22%.

Prices shown are recommended retail prices incl. VAT; the net price (excl. VAT) shown alongside applies to business purchases. The published prices are for the chair. Delivery, carry-in and setup may be free of charge, but not necessarily; it depends on the delivery location and the chair ordered. Any delivery cost is stated in the offer before you order.

The controller of personal data is Lanbor, trgovina in storitve d.o.o., Ulica Franca Rozmana-Staneta 4, 4000 Kranj. For privacy questions, contact info@heko.si.

When you submit an inquiry or contact us, we collect the data you provide: name, email, phone, town or region, the selected model and your message.

When you subscribe to the newsletter, we collect your email address and a record of your consent and its timestamp.

When visiting the site, technical data (e.g. IP address in server logs) may be recorded automatically to keep the site secure and working.

Providing your data is voluntary; without it we cannot reply to your inquiry or send the newsletter.

We process inquiries to reply, advise, prepare an offer and arrange a demo, delivery and service – the basis is steps taken at your request prior to a contract (Art. 6(1)(b) GDPR).

We send the newsletter based on your consent (Art. 6(1)(a) GDPR), which you may withdraw at any time.

For site security, operation, improvement and cookieless traffic measurement we rely on legitimate interest (Art. 6(1)(f) GDPR).

Two contracted processors handle data on our behalf: Vercel Inc. (website hosting and analytics) and Resend, Inc. (email delivery).

Both are based in the US. Transfers rely on the European Commission's adequacy decision for the EU–US Data Privacy Framework, under which both are certified.

Inquiry data is kept for the duration of handling and a reasonable period afterwards for warranty or agreement matters, then deleted or anonymised.

Newsletter data is kept until consent is withdrawn. Data we must keep by law (e.g. accounting) is kept for the statutory periods.

Under the GDPR you have the right to access, rectify, erase, restrict, object to and port your data, and to withdraw consent (without affecting the lawfulness of prior processing). We carry out no automated decision-making or profiling.

To exercise your rights, write to info@heko.si. You may lodge a complaint with the supervisory authority: Information Commissioner (Informacijski pooblaščenec), Dunajska cesta 22, 1000 Ljubljana, gp.ip@ip-rs.si, tel. +386 1 230 97 30.

To measure traffic we use cookieless analytics that store no personal identifiers on your device; the legal basis is legitimate interest (Art. 6(1)(f) GDPR).

To measure the performance of our online advertising we may use Google Ads and Google Analytics, provided by Google Ireland Limited. Their cookies (e.g. _gcl_au, _ga; lifetime up to 90 days or 2 years) are stored on your device only if you allow it in the cookie notice; the legal basis is consent (Art. 6(1)(a) GDPR). Without consent these tools store no cookies; Google only receives cookieless, aggregated signals used to estimate ad performance. You can change or withdraw your consent at any time via the "Cookie settings" link in the footer. Google may transfer data to the US under the EU–US Data Privacy Framework.

Right of withdrawal: for contracts concluded at a distance (e.g. via inquiry, phone or email), as a consumer you may withdraw within 14 days without giving a reason. The period runs from the day you take possession of the goods. Notify us in time at info@heko.si; return the goods within 14 days and we refund the payments received. (This right does not apply if the contract is concluded in person at the seller's premises.)

Statutory conformity guarantee: as a consumer you are entitled to conformity of the goods for two years from delivery. You may first request free repair or replacement (as a rule within 30 days, exceptionally extended); if that is not possible, a proportionate price reduction or withdrawal with a refund.

Commercial warranty: in addition to statutory rights, iRest chairs carry a voluntary warranty of faultless operation (see the Warranty page). It does not limit the statutory rights above.

We handle complaints and questions at info@heko.si and reply within a reasonable time.

In accordance with the Slovenian Out-of-Court Resolution of Consumer Disputes Act (ZIsRPS), Lanbor d.o.o. states that it does not recognise any out-of-court dispute resolution provider as competent to resolve consumer disputes. A consumer may also pursue a dispute through the courts.

This website is an informational catalogue. Prices shown are recommended retail prices incl. VAT and do not constitute a binding offer. Purchases proceed via inquiry and agreement, not online payment.

We reserve the right to change prices, specifications and availability without prior notice. All content is owned by HEKO / iRest and may not be used without permission.