How do I report a fault with my massage chair?

Write to info@heko.si or send the enquiry form. Describe the issue and give the model, and we will advise or arrange a repair.

Who pays for repairs during the warranty period?

Defects covered by the 24-month warranty are remedied at no cost to you.

Support

We look after your chair after the sale too, with in-house service support and genuine iRest spare parts.

We have in-house service support for iRest massage chairs. If your chair needs inspection or repair, we take care of it.

Report a fault or question at info@heko.si or via the enquiry form. Describe the issue and give the model. We'll advise or arrange a repair.

Genuine iRest spare parts are available through us, so your chair stays flawless for years to come.

How do I report a fault with my massage chair?: Write to info@heko.si or send the enquiry form. Describe the issue and give the model, and we will advise or arrange a repair.
Are genuine iRest spare parts available?: Yes. Genuine iRest spare parts are available through HEKO.
Who pays for repairs during the warranty period?: Defects covered by the 24-month warranty are remedied at no cost to you.