Support
Service & support
We look after your chair after the sale too, with in-house service support and genuine iRest spare parts.
In-house service
We have in-house service support for iRest massage chairs. If your chair needs inspection or repair, we take care of it.
How to request service
Send a fault report or question to info@heko.si or via the enquiry form. Describe the issue and give the model. We'll advise or arrange a repair.
Spare parts
Genuine iRest spare parts are available through us, so your chair stays flawless for years to come.
Frequently asked questions
- How do I report a fault with my massage chair?
- Write to info@heko.si or submit the enquiry form. Describe the issue and give the model, and we will advise or arrange a repair.
- Are genuine iRest spare parts available?
- Yes. Genuine iRest spare parts are available through HEKO.
- Who pays for repairs during the warranty period?
- Defects covered by the 24-month warranty are remedied at no cost to you.